Privacy Policy

Privacy Policy

Introduction

Welcome to https://carbon-fiber-components.collision-talk.com (hereafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and disclosure of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website: https://carbon-fiber-components.collision-talk.com
  2. Any associated mobile or desktop applications
  3. Online services and products we offer
  4. All pages and content linked to this Privacy Policy

Please be informed that this policy does not extend to third-party platforms, tools, apps, or services accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, which are separate from ours.

Processing Activities

This policy becomes effective when you engage in any of the following activities:

  1. Using our applications or services as a registered user
  2. Visiting our website(s) linked to this Privacy Statement
  3. Subscribing to receive newsletters, emails, calls, or text messages (SMS) from us
  4. Providing feedback or leaving reviews
  5. Interacting with our customer support channels

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes your user name, registration details, and password hash (for security).
  2. Payment Information: Details related to your payment methods used for transactions on our platform.
  3. Financial Information: Data associated with billing and accounting processes.
  4. Purchase Information: Records of products or services you have bought from us, including order history and details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when using our apps.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Content and ratings you provide to help us improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  9. Product Information: Details about the products you browse, view, or purchase on our site.

We obtain this data through various means: user input forms, online interactions, browser automation, and third-party service providers.

Cookies

Cookies are small text files stored on your device when visiting our website(s). We use cookies to enhance your experience and gather analytics. Our cookie policy categorizes them into:

  1. Strictly Necessary: Essential for the basic functionality of our site, such as logging in.
  2. Preferences: Remembering user preferences to personalize content.
  3. Analytics: Tracking website usage to improve performance and services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes:

  • Fulfilling orders or providing requested services
  • Complying with legal obligations
  • Conducting analytics and improving our platform

Once these purposes are met, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company has implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission.
  • Secure Processing: Our third-party service providers adhere to strict security standards.
  • Access Controls: Only authorized personnel can access sensitive data, ensuring confidentiality.

Children’s Privacy

We do not knowingly collect or target personal data from children under 18 years of age. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive a copy of your data in a structured format, portable across services.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on personal data exercises.

To exercise these rights or have any data-related queries, please reach out to our privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be notified on our website, ensuring transparency.

Contact Information

For any inquiries, unsubscribe requests, or to exercise your data rights: